Guarantee and Cancelations
GUARANTEE
We want you to be satisfied when purchasing a product from Wood Thrush Wilderness LLC. If there is any issue with a product, please contact us to resolve the matter.
CANCELLATIONS
For the client to terminate any aspect of this contract, contact the service provider 10 days prior to the program.
Programs may need to be canceled due to low enrollment. This determination will happen with both the Client and the Service Provider 7-10 days prior to the program.
Weather can impact travel, and this determination will be made 24 hours prior to the class by the Client or Service Provider.
Family emergencies, illness, or injury could impact the Service Provider and any changes to schedule will need to be communicated 24 hours prior to the class and a new scheduled date and time will be made available.
Participant cancellations are nonrefundable. Unless the class is canceled or rescheduled and then the student cannot attend. Students will receive materials and/or lesson plans from missed class. This will be left with the Client or picked up at Wood Thrush Wilderness LLC.